Terms and Conditions

Please read these Terms and Conditions carefully before using the S6Energy
website or booking any of our services.

Welcome to S6Energy. These Terms and Conditions govern your access to and use of s6energy.co.uk (the “Website”) and the services provided by S6Energy, including energy assessments and certificates, retrofit services, electrical services, renewable energy installations, air conditioning and grant support.

By accessing our Website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or our services.

About Us: S6Energy, Merrydale Works, Linford Road, Grays, RM16 4LQ, United Kingdom. Email: info@s6energy.co.uk |
Phone: +44 788 0488 333

1. Use of the Website

You agree to use our Website lawfully and not to misuse it in any way — including attempting to gain unauthorised access, introducing malicious code, or using the site in a manner that could damage or impair it. We may suspend or restrict access to the Website at any time for maintenance, updates or security reasons.

2. Quotes and Bookings

All quotes are free and provided without obligation. Quotes are based on the information you supply and may be revised following a site survey if the actual conditions differ. Unless stated otherwise, quotes remain valid for [30] days. A booking is confirmed once we accept your order and, where applicable, any agreed deposit is received.

3. Appointments, Access and Cancellations

You agree to provide safe and reasonable access to the property at the agreed appointment time. If you need to cancel or reschedule, please give us at least [24–48] hours’ notice. Missed appointments or cancellations with insufficient notice may incur a reasonable call-out or cancellation charge. If you are a consumer, your statutory 14-day cancellation rights for contracts made online or off-premises are not affected.

4. Prices and Payment

All prices are quoted in pounds sterling (GBP). Payment terms will be confirmed on your quote or invoice. We reserve the right to charge interest on overdue amounts in accordance with applicable law. Certificates, reports and completed works may be withheld until payment is received in full.

5. Certificates, Reports and Services

Energy Performance Certificates, EICRs, retrofit assessments and other reports are prepared by qualified professionals based on the condition of the property at the time of inspection and the information available. They reflect a professional assessment on that date and do not constitute a guarantee of future performance, condition or savings.

6. Government Grants and Funding Schemes

We can support you with applications for government schemes such as the Boiler Upgrade Scheme (BUS). However, eligibility, availability and grant amounts (for example, up to £7,500 towards eligible low-carbon heating systems) are determined solely by the relevant scheme rules and administrators — not by S6Energy. We cannot guarantee that any grant application will be approved, and schemes may change or close at any time.

7. Accuracy of Information

The information on our Website is provided for general information only. While we make every effort to keep content accurate and up to date, we do not warrant that it is complete, current or error-free, and it should not be relied upon as professional advice for your specific circumstances.

8. Intellectual Property

All content on this Website — including text, graphics, logos, images, video and design — is the property of S6Energy or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, distribute or use any content without our prior written consent.

9. Third-Party Products, Services and Links

Our Website and services may include third-party products, services or links to external websites. These are subject to the third party’s own terms and policies, and we accept no responsibility for third-party content, products or services.

10. Customer Feedback

We welcome feedback and suggestions. By submitting feedback, you grant us the right to use it to improve our services without any obligation to compensate you.

11. Warranties and Liability

Except as expressly set out in these Terms or required by law, the Website is provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss arising from your use of the Website or our services.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under UK law. If you are a consumer, your statutory rights under the Consumer Rights Act 2015 are not affected.

12. Privacy and Personal Data

Our collection and use of your personal data is governed by our Privacy Policy and Cookie Policy. By using our Website and services, you acknowledge that your data will be processed as described in those policies.

13. Marketing Communications

Where you have opted in, we may send you marketing and promotional communications. You can unsubscribe at any time by following the link in our emails or contacting us at info@s6energy.co.uk.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised “Last updated” date, and your continued use of the Website after changes are published constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction over any disputes arising from them. If you are a consumer, you will also benefit from any mandatory protections of the law of the country in which you live.

Contact Us

If you have any questions about these Terms and Conditions, please contact us: Email: info@s6energy.co.uk | Phone: +44 788 0488 333 | Address: Merrydale Works, Linford Road, Grays, RM16 4LQ